LitUp Window Poster
A LitUp Window Poster running in a storefront window
A LitUp Window Poster running in a storefront window.
CONTENTS

What is in this guide

Before you start

How your Window Poster is run

Your LitUp Window Poster is a single LED sign driven by a built-in NovaStar controller. You never program the controller directly. Instead you send content and settings to it from free NovaStar software. This guide splits into two paths: pick the one you are using with the PC or Phone switch at the top right, and swap any time.

On a computer

ViPlex Express (Windows) is the full tool for building and publishing content, and is best for designing layouts. Download it from NovaStar's website.

On a phone or tablet

ViPlex Handy (iOS and Android) handles everyday publishing, brightness, and on or off from your pocket. Get it from the App Store or Google Play.

HAVE THIS READY

Your device and the controller need to be on the same network, and you will need your sign's pixel size once: 320 by 480 for a portrait poster, or 480 by 320 for landscape. The rest of the manual follows the path you choose above.

Overview

Your Window Poster

The Window Poster mounts in portrait or landscape and ships ready to hang, with the controller and light sensor built into the frame. However you orient it, the setup steps are the same.

Portrait orientation, the most common way to hang the Window Poster.
Portrait orientation, the most common way to hang the Window Poster.
Landscape orientation for wider spaces. The controller adapts to either.
Landscape orientation for wider spaces. The controller adapts to either.
The big picture ยท both paths

1How it all connects

Content travels from your device, across the network, into the controller, which then plays it on the sign on its own.

Your PC or phone running ViPlex sends content over the network to the controller, which drives the sign.
Your PC or phone running ViPlex sends content over the network to the controller, which drives the sign.
ASYNC MODE

The Window Poster runs in async mode. Once you publish, the content is copied onto the controller and stored there. You can close the app, shut the laptop, and the sign keeps playing what you sent. You only reconnect when you want to change something, and you can do that from either a PC or a phone.

The hardware ยท both paths

2What plugs in where

You rarely touch the controller once it is installed, but here is what each connection does.

The built-in NovaStar controller and light sensor, mounted on the back of the sign.
The built-in NovaStar controller and light sensor, mounted on the back of the sign.
The controller's connections: power switch, SIM card, HDMI in, USB 2.0, Ethernet, and the Wi-Fi and 4G antennas.
The controller's connections: power switch, SIM card, HDMI in, USB 2.0, Ethernet, and the Wi-Fi and 4G antennas.

The ETHERNET port carries data to your LED display and connects the controller to your network, so leave it plugged in. The SWITCH powers the unit on and off. HDMI IN takes a live video source, USB 2.0 loads content from a U-disk, and the SIM CARD slot is for optional 4G. Two antennas handle Wi-Fi and 4G, and the PWR/CLOUD and SYS/RUN lights show it is powered and running. On the other side of the unit you will find the 12V power input, a RESET button, an audio output, and a label with the Wi-Fi name and password.

IF YOU GET LOCKED OUT

There is a small reset button on the controller. Hold it for about a minute to restart it, and the password returns to the factory default SN2008@+. Change it back to your own afterward.

ViPlex Express ยท PC path

3Getting connected (PC)

Do this once at the start of every session.

  1. Get your PC on the same network as the controller: join its Wi-Fi, or use the same wired LAN.
  2. Open ViPlex Express and choose Async Mode.
  3. Click Refresh. Your controller appears in the screen list, and a green dot means online.
  4. Click Connect next to it, enter the password, and log in.
ViPlex Express ยท PC path

4Putting content on the screen (PC)

Everything you display is bundled into a solution, a playlist of images, videos, and text. Build it, then publish it.

  1. Go to the Solutions tab and click New, then Regular Screen.
  2. Set the resolution to your sign's pixels: 320 by 480 for a portrait poster, or 480 by 320 for landscape.
  3. Click Video, Image, or Text to add media, and drag each item into place. A solution can hold several pages that play top to bottom.
  4. Click Save, then preview to check it looks right.
  5. Click Publish, pick your controller, and confirm. Unsupported video is converted automatically. At 100%, it is live.
ViPlex Express ยท PC path

5Removing or changing content (PC)

Publishing always overwrites what is on the sign. That is the key idea.

Swap one item

Open the solution, delete or replace the image, video, or page, then publish again. The new version replaces the old one.

Clear it entirely

Publish a simple holding page (black, or a logo). To tidy your library, select an old solution and click Delete.

REMEMBER

Deleting a solution inside the software does not change what is on the sign. Only publishing changes what the sign shows.

ViPlex Express ยท light sensor

6Automatic brightness (PC)

With the light sensor fitted, the sign dims at dusk and brightens at midday, which is easier on the eyes at night and on your power bill.

Setting it up

  1. In Terminal Control, open Brightness Adjustment.
  2. Switch the mode from Manual to Smart. Manual locks one brightness all day; Smart lets the sensor drive it.
  3. Tell it which sensor you have (manufacturer and type), then apply.
  4. Open the Brightness Mapping Table. Use Quick Subsection to lay down a starting curve, then fine-tune and Apply.
The brightness mapping curve: screen brightness rises with ambient light, with a night floor so it never goes fully dark.
The brightness mapping curve: screen brightness rises with ambient light, with a night floor so it never goes fully dark.

Sensible starting values

A good baseline, nudge to taste once you see the sign in real conditions:

SettingStartWhat it controls
Max screen brightness100%Brightest the sign goes (full daylight)
Min screen brightness10%Night floor, dim but still readable
Max ambient~15,000Reading that counts as full daylight
Min ambient~500Reading that counts as night
NIGHT TOO DARK?

If the table includes a 0% step, the sign can dim all the way to black. Remove the 0% step to hold a minimum glow, then Apply.

ViPlex Handy ยท phone path

3Getting connected (phone)

Do this once at the start of every session.

Join the Wi-Fi
Join the Wi-Fi
Join the controller's Wi-Fi. The network is named AP plus the last 8 digits of the serial number, and the default Wi-Fi password is SN2008@+. Both are printed on the label on the controller.
Open ViPlex Handy
Open ViPlex Handy
Open ViPlex Handy. It finds the controller automatically; swipe down to refresh, or tap Add Device on newer versions.
Connect and log in
Connect and log in
Tap Connect next to the device, enter the login password, and tap OK. The default login password is SN2008@+; if you change it, write it down, as a lost password is very time consuming to recover. Leave it on LAN Control for on-site use.
FIRST TIME ONLY

The first time you join, open your phone's settings for this network and turn Auto-Join OFF. Switch to Internet Control (VNNOX cloud sign-in) to manage the sign from anywhere.

CAN'T SEE THE POSTER'S WI-FI?

The controller only lets one phone onto its Wi-Fi at a time. If its network is not showing up, another phone is almost certainly still connected. Make sure nobody else is connected and it will reappear. This is exactly why you turn Auto-Join off: it stops your own phone from silently grabbing and holding the connection next time.

ViPlex Handy ยท phone path

4Putting content on the screen (phone)

On the phone you build the same kind of solution, a playlist, then publish it.

Open Solution Management
Open Solution Management
On the home screen, tap Solution Management.
Create a new solution
Create a new solution
Tap New Solution.
Name it and confirm the size
Name it and confirm the size
Tap the pencil icon to give the solution a name you will recognize later. The Solution Resolution fills in automatically from the poster, which is 320 by 480 for vertical, or 480 by 320 for landscape.
Add media
Add media
In the editor, tap Media on the bottom toolbar to add a video or image. Your file must be saved in your phone's Photos, not the Files app.
Pick your file
Pick your file
Choose the Image or Video tab, then tap the file you want to use.
Build the slideshow and fit it
Build the slideshow and fit it
Your media appears on the canvas. To make a slideshow, tap the plus button to add more videos or images. Set Scale to Fit Screen so it fills the sign.
Publish to the poster
Publish to the poster
Tap the paper airplane icon at the top right to publish. It sends over Wi-Fi and can take a little time for large videos. When it finishes, the content plays on the sign. Tap the back arrow to return to the menu.
ViPlex Handy ยท phone path

5Removing or changing content (phone)

Publishing always overwrites what is on the sign. That is the key idea.

Open Playback Control
Open Playback Control
On the home screen, tap Playback Control.
Pick a solution to play
Pick a solution to play
In the Solution List, tap any solution to play it right away. The one currently showing is marked Playing. Use Change Device at the top right to switch to another display.

Delete a solution

On the solution list, slide the solution to the left to delete it. To clear the sign, publish a black or logo holding page.

REMEMBER

Deleting a solution in the app does not change what is on the sign. Only publishing changes what the sign shows.

ViPlex Handy ยท light sensor

6Automatic brightness (phone)

Every Window Poster ships with a light sensor built into the frame, so Smart brightness works out of the box. With it on, the sign dims at dusk and brightens at midday, which is easier on the eyes at night and on your power bill.

Open Brightness
Open Brightness
On the home screen, tap Screen Management, then open Brightness.
Switch to Smart
Switch to Smart
Set Control Mode to Smart so the built-in sensor drives the screen. Manual, with the slider, only locks one fixed level all day.

Set up the sensor

  1. In Brightness, set Control Mode to Smart, then select Auto Brightness so the light sensor sets the level rather than a fixed schedule.
  2. Open the automatic brightness adjustment parameter table and lay down points from night to full daylight. Between them, the screen tracks the sensor reading automatically.
  3. Enter the values below and save. A light sensor must be connected for Smart to take effect, and every Window Poster has one from the factory.

Sensible starting values

The same baseline as the PC path works here; nudge to taste once you see the sign in real conditions:

SettingStartWhat it controls
Max screen brightness100%Brightest the sign goes (full daylight)
Min screen brightness10%Night floor, dim but still readable
Max ambient~15,000Reading that counts as full daylight
Min ambient~500Reading that counts as night
NIGHT TOO DARK?

If the table includes a 0% step, the sign can dim all the way to black. Remove the 0% step to hold a minimum glow, then save.

CHECK THE SENSOR

To confirm the sensor is reading, open Monitoring and look at Ambient Brightness. It shows a live value only when the light sensor is connected.

Quick answers ยท both paths

7If something's off

Controller won't show up

Confirm you are on the same network, then refresh. A grey dot means offline, so check power and the network cable.

Can't see the poster's Wi-Fi

The controller allows just one phone on its Wi-Fi at a time. If its network is not listed, another phone is still connected. Turning off Auto-Join keeps your phone from holding it.

Content didn't change

You probably edited but did not re-publish. Publish again and wait for it to finish.

Picture looks stretched

The solution resolution does not match the sign. Rebuild the solution at the correct pixel size.

Sign too bright at night

Lower the min screen brightness, or remove low steps from the mapping table. Make sure it is on Smart, not Manual.

Sign is blank or nothing plays

Check power first. After a power cut the controller restarts and resumes the stored content on its own; if it does not, reconnect and re-publish your solution.

STILL STUCK?

Call us. LitUp set up your system and we can log in to help. Have your sign's location and what changed last on hand.